Quadro Quadro2x Manual do Utilizador descarregar pdf (Página 20)

Epygi Technologies Release Note Quadro2x 5.3.23, Edition 1

PAGE 20 5-Jun-13

7 Upgrading Instructions

In general, the configuration of a system will remain after the software update.

7.1 Technical Advisory

Attention: For manually configured IP phones, it is now required to have the SIP Registration Timeout

parameter set to 120 seconds or more on your IP phone. Values less than 120 seconds will not be

accepted by the Quadro and will cause the IP phone registration failure on the Quadro.

7.2 Quadro SW and HW requirements for upgrading to 5.3

Attention: The software upgrade 5.2.x to 5.3.x can be done from 5.2.9 and higher 5.2 versions.

Attention: The software upgrade 5.1.x to 5.3.x can ONLY be done from 5.1.38 and higher 5.1 versions.

Before updating to 5.3.11 the unit should be updated to 5.1.38 or higher 5.1 version first.

Attention: The 5.3.x software can be used on almost all Quadro2x units. The exception to this is for

older Quadro2x models that have only 32MB of NAND flash memory.

The following hardware versions support 5.3.x:

SASY-MICRO-0101-0002, SASY-MICRO-0101-0101, SASY-MICRO-0102-xxxx, SASY-MICRO-0103-xxxx

Note: The SASY number is found on the bottom of the unit.

Beginning with 5.1.38 software the size of NAND flash memory is also displayed within the Quadro GUI

under System/Status/HW Status page. Only units that indicate 64MB of “NAND Flash” size can install

5.3.x.

Please Note: For units with 32MB of NAND Flash an error message is provided after an unsuccessful

attempt to install 5.3. The unit will need to be rebooted at this point to recover the system.

7.3 General hints

It is recommended to execute the update by downloading the software first to a PC located in the LAN of

the Quadro and perform the firmware update from the LAN side. This is to ensure that the Internet

connection will not affect the upgrade process.

Additionally, it is recommended to backup the existing configuration prior to upgrading.

Remember that some data is lost during upgrade:

• Call Statistics

Workaround - to save the existing call statistics, download it to the PC from Call Statistics-

Statistics Settings before performing the firmware update.

• Voice mails

Workaround – save the recorded voice mails from the Voice Mailbox before performing the

firmware update.

• All custom voice greetings

Workaround – backup and download all configuration and voice data to a PC.

• All custom recordings for the custom Auto Attendant

Workaround – backup and download all configuration and voice data to a PC

• Transfer statistics for the network

• Event log

• DHCP leases

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